Last updated
Last updated
To access your iTrustCapital account, follow these steps for a smooth login process, ensuring that you take advantage of the security measures in place to protect your information.
Visit the official iTrustCapital website.
Click on the "Login" button usually located at the top right corner.
Enter your login credentials (username and password).
If enabled, complete the two-factor authentication.
Once authenticated, you'll be directed to your account dashboard.
Two-factor authentication (2FA) is strongly recommended to add an extra layer of security.
Regularly update your password and avoid using the same password across different platforms.
Understanding the importance of your login credentials is key to maintaining the security of your account.
Choose a strong password that includes a mix of letters, numbers, and symbols.
Update your password periodically and avoid reusing old passwords.
Your password should be at least 12 characters long.
Avoid using easily guessable information, like your name or birthday.
Navigate to account settings and select the option to enable 2FA.
Follow the prompts to link your account with a 2FA app or receive codes via SMS.
"Incorrect password" errors: Ensure you're entering the correct password, considering case sensitivity.
2FA issues: Make sure the 2FA code is entered correctly and within the time limit.
Reset your password if you suspect it's incorrect.
For 2FA issues, try resyncing the time on your authentication app.
For further assistance, reach out to iTrustCapital's customer support via their official website's contact page.
Utilizes strong encryption algorithms to protect user data.
Regular security audits to ensure the platform's integrity.
All data is encrypted both in transit and at rest.
Multi-layered security protocols are in place to safeguard sensitive information.
Click "Forgot Password" or "Forgot Username" on the login page.
Enter your email address to receive a recovery link or instructions.
Follow the steps provided in the email to recover your account.
You may be asked to verify your identity by providing additional information or documents.
After several failed login attempts, accounts may be temporarily locked.
Notification alerts for unusual login activity or account changes.
